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Terms&Conditions


SHIPPING RATES


SHIPPING COST & TIME: 

We have different shipping rates available depending on your purchase level. Even though our local post office charges packages based on weight.
 

Now the shipping time and rates are below:

United Kingdom SHIPPING RATES Without Tracking :

We offer free shipping for all UK resident.



The WORLD SHIPPING RATES are below :

WORLD SHIPPING RATES With Tracking:
 
 SHIPPING WEIGHT  COST (Delivery ~ 10 to 14 Days
 Until 2.2 lb (1 Kg)  £ 5.00
 Until 2.75 lb (1.25 Kg)  £ 5.90
 Until 3.3 lb (1.5 Kg)  £ 6.66
 Until 3.86 lb (1.75 Kg)  £ 7.42
 Until 4.4 lb (2 Kg)  £ 8.18
 Until 8.8 lb (4 Kg)  £ 11.95
 Until 13.2 lb (6 Kg)  £ 15.00
 Until 17.3 lb (8 Kg)  £ 18.10
 Until 10,22 lb (10 Kg)  £ 21.15



IMPORT DUTIES:

Your package may or may not be subject to the import duties, customs fees, or taxes of the country to which you have your order shipped. Those additional charges for customs clearance are your responsibility if they occur. Dentureliner.net has no control over these charges and cannot predict what they may be and if they will be applied. Customs policies vary widely from country to country;  When ordering from Dentureliner.net, you must comply with all laws and regulations of the country in which you are receiving the goods. We would like you to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

FYI:

Keep in mind that all of our products are delivered to you with “English” instructions . In the near future we will offer the translation of those instructions via our website for Spanish, French, Italian, German, Dutch, and some other languages ( this will depend on the demand of those products in a particular language; send us an email : to ask for your specific choice of language).

 

SHIPPING TRACKING :

 

dentureliner.net offers order tracking in real time.

 

IMPORT DUTIES:

Your package may or may not be subject to the import duties, customs fees, or taxes of the country to which you have your order shipped. Those additional charges for customs clearance are your responsibility if they occur. Dentureliner.net has no control over these charges and cannot predict what they may be and if they will be applied. Customs policies vary widely from country to country;  When ordering from Dentureliner.net, you must comply with all laws and regulations of the country in which you are receiving the goods. We would like you to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

FYI:

Keep in mind that all of our products are delivered to you with “English” instructions . In the near future we will offer the translation of those instructions via our website for Spanish, French, Italian, German, Dutch, and some other languages ( this will depend on the demand of those products in a particular language; send us an email : to ask for your specific choice of language).

 

Privacy Policy

All the information you will input into dentureliner.net will be kept totally confidential and secure. We will not sell your information to any mailing list brokers and will use only your information for dentureliner.net special promotions only with your agreement.

 

Security Policy

Dentureliner.net uses www.braintreepayments.com payment gateway ( payment gateway is a software program that integrates to a merchant's website for the purpose of transmitting transaction data to the credit card acquirer for both authorization and settlement purposes. It is the Internet's virtual equivalent to the physical world merchant terminal and is consider VERY SAFE )

 

BrainTree Payments service enables users to be confident that the transaction will be securely completed. BrainTree Payments will be responsible for the purchase. BrainTree Payments uses SSL technology which creates a secure connection between the client and the server over which any amount of data can be sent securely.

The following documentation was required by BrainTree Payments from Dentureliner.net in order to open an account with them. As you can see those merchant account requirements are quiet rigorous and cannot be met by a fly by company.

 

Merchant Application Document Requirements – For Private Companies

· Certificate of Incorporation or business registration documentation.

· Bank letter or statement which displays bank name, company name, SWIFT number and IBAN (must be a business account).

· Passport copy of director and all individuals with 25% or more ownership in the company. If multiple directors, please provide copies for 2 individuals

· Personal utility bill copy displaying current home address (electric, phone, etc.). This is required for all individuals providing passport copies

 

Refund Policy

• Dentureliner.net offers a “60 Day Full Refund Guaranteed ” policy minus the shipping and handling costs.

 

• Returns after 60 days of the time the goods were shipped out to you will be issued a credit voucher that you can use on all of SolaDent Group website products of the value of the original purchase price minus the sales taxes and shipping and handling if any. We will not be able to exchange your returned products for a voucher if you send your product(s) 6 months from the day we have SHIPPED you the order .

 

• Dentureliner.net will refund the shipping and handling cost if you returned the goods due to a damaged product or incorrect product(s). For all other reasons, the shipping and handling costs will be borne by yourselves.

 

• For the refund policy to take effect, the products box can be open but cannot be used and has to be returned undamaged.

 

• A refund will be issued only to the original credit card or other method payment used.
 

• Dentureliner.net will refund you as soon as we received your returned item(s).


• Dentureliner.net will notify you via e-mail when your refund has been processed. The refund should be credited back to your credit card within 7 to 14 days from the date your order has been received by us but could go up to 190 days depending on your credit card company. Please let us know if the delay exceeds the 14 days so that we can look into the matter or try to accelerate the refund process.  

 

PRODUCT(S) RETURN STEPS:

Step 1/3: Place the item(s) we shipped you and rap them into a well packed and protected box (you can re-use the box you received the products in).

 

Step 2/3: Seal the box securely and write on the box

 

TO:

DISTRIPHAR RETURNS

P.O BOX 13511

LINLITHGOW

WEST LOTHIAN

EH49 7YH

UNITED KINGDOM

(the above address is the address of our outsourced fulfillment center in the U.K which will process the returns )

Step 3/3: IMPORTANT!!!

In the upper left hand corner of the package, write with a pen or marker your name, address and the  bar code number that was part of your dispatch note ( this number is part of  your original package that we sent with your order) .

 

ATTENTION!!! THE BAR CODE NUMBER IS VERY IMPORTANT !!! WE MIGHT NOT BE ABLE TO REFUND YOU IF WE DO NOT HAVE THIS NUMBER WRITTEN CLEARLY ON YOUR BOX SINCE WE MIGHT NOT BE ABLE TO TRACK YOUR ORDER AND KNOW WHO TO REFUND !!! YOU CAN ALSO RESEND YOUR ORDER WITH THE ORIGINAL DISPATCH NOTE IF YOU WANT BUT WRITTING IT ON THE BOX WILL ALSO WORK. EMAIL US AT  IF YOU CAN´T FIND YOU BAR CODE NUMBER.

 

Now that it’s all ready, just have to put it in the mail and wait until we process your refund. (Dentureliner.net will notify you via e-mail when your refund has been processed. The refund should be credited back to your credit card within 7 to 14 days from the date your order has been received by us but could go up to 190 days depending on your credit card company. Please let us know if the delay exceeds the 14 days so that we can look into the matter or try to accelerate the refund process. .

 

DAMAGED ITEMS AND SHORTAGE CLAIMS:

Please report damaged or missing items from your recieved package within 3 days of delivery by emailing us at  .

 

EXCHANGE:

NO EXCHANGES ARE ACCEPTED. IF YOU WANT ANOTHER PRODUCT INSTEAD OF THE ONE YOU ORDER ( as long as the mistake is not on our part ) THEN YOU HAVE TO ASK FOR A REFUND (see the Return/Refund policy above) AND REORDER THE NEW PRODUCT YOU WANT (that means unfortunately to also to pay for the shipping costs again. ) Since we send all over the worldthe shipping cost would eat up all our profits and we would be making a loss by accepting exchanges.

 

Terms & Conditions

 

·         Prices shown and availability are subject to changes without prior notice.

·         Availability of the product offered on Dentureliner.net might be subject to discontinuation.

·         Our policies can change at any time without prior consent or notification.

·         Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the products or services we provide on our site without notice . We will not be liable if for any reason our site is unavailable at any time or for any period.

·         The words : “Distriphar ” should appear on your banks credit card statement.

·         All prices will be billed in Euro for now (near future will be in your local currency)

 



Contact Us

Address:
SolaDent Group
owned by Distriphar
Heiligkreuz 16
FL-9490 VADUZ
Principality of Liechtenstein
Europe

Telephone:
+423 232 78 15

Email:

About Us

DentureLiner.net is part of SolaDent Group,  which is dedicated to bring  high quality  denture products to clients all over the world.

SolaDent Group purchased the denture liner kits sold on this website directly from the manufacturer which allow us to get better prices and pass the savings on to you.

Another interesting information that you might like to know is that the manufacturer we purchased the products from is located in Switzerland and has specialized for over 30 years in the production , development denture care products.

 

As you might well know, the Swiss products are famous worldwide for their very high quality standards, so buying the denture liner kit from us, you get 2 main advantages:

1.  Lower prices since we have negotiated special prices with the manufacturer which we pass on to you with our great ongoing promotions ( like buy 2 get 1 free , buy 1 get 2nd at -50% , etc… click here to see which are the latest promotions  )

2.  You also get a quality product with a  Swiss  quality standards used by professionals

IMPORTANT:

Once you purchase your denture liner kits from the site, we will communicate with your via the email:

So any question, support issue or comments can be sent to the above email.

SolaDent has the goal to become a leading denture supply portal.  We are working hard to offer quality  denture products to people all over the world. Everyday, we do our best to offer great promotion and prices.

Dentureliner.net part of SolaDent Group

owned by

Distriphar
Heiligkreuz 16
FL-9490 VADUZ
Principality of Liechtenstein
Europe

Telephone:
+423 232 78 15



U.K Fulfillment Center
Dentureliner.net
(PPFShipping Ltd )
Mailing House
Mill Road Industrial Estate
Linlithgow, EH49 7SF
 



Dentureliner  Email:



Click here  to Live Chat with Us  8 AM - 18 PM LONDON Time.


P.S. Since we offer worldwide customer support, we mainly use email and live chat with the latest translation technology. This translation technology is not 100 % accurate but should be enough to be able to communicate with you if you speak any other language than French or English.